Privacy Policy

Last updated: August 14, 2025

RLCE (“we”, “our”, “us”) runs computer education/training classes and this website located at RLCE. This Privacy Policy explains how we collect, use, share and protect your information when you visit our Site, enroll for courses (online or classroom), contact us, or otherwise interact with us.

1. Information We Collect

• Contact & Identity: name, email, phone, postal address, city, state, country.
• Account & Enrollment: username, password (hashed), course selections, attendance, assessments, certificates.
• Payments: billing name, masked card details, transaction IDs, payment status (processed by our payment gateway).
• Usage & Device: IP address, browser type, pages visited, time spent, referral URLs, device identifiers, cookies.
• Communication: enquiries, support tickets, feedback, testimonials (with permission).

2. How We Use Your Information

• Provide and manage courses, classes, schedules, and certificates.
• Process payments and issue invoices.
• Send service updates (class reminders, exam schedules, policy changes).
• Improve our Site, content, curriculum, and support.
• Prevent fraud, enforce our Terms, and comply with law.
• Marketing with consent (you can opt out anytime).

3. Cookies & Tracking

We use cookies and similar technologies to keep you logged in, remember preferences, and measure traffic. You can control cookies in your browser; disabling some cookies may affect site functionality.

4. Sharing & Third Parties

We do not sell your personal data. We may share information with:

• Payment gateways (e.g., Razorpay/other) to process payments securely.
• Email/SMS providers to send OTPs, reminders, and updates.
• Learning tools (video hosting, quiz systems) to deliver course content.
• Service providers (IT, analytics, hosting) under confidentiality obligations.
• Authorities when required by law or to protect rights/safety.

5. Data Retention

We retain information for as long as needed to provide services, meet legal requirements, resolve disputes, and enforce agreements. Certificates/academic records may be retained longer for verification.

6. Your Rights

• Access, update, or delete your information (subject to legal limits).
• Withdraw consent or object to certain processing.
• Request a copy of your data in a portable format where applicable.
• Opt out of marketing communications via “unsubscribe” or by contacting us.

7. Security

We use reasonable technical and organisational measures to protect your data. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

8. Children

Our services are intended for learners aged 13+ (or with parental consent if younger).

9. Changes to This Policy

We may update this Policy. The “Last updated” date shows the latest version. Significant changes will be communicated on the Site or via email.

10. Contact Us

Phone: +91 9879833067, +91 9712973067
Email: ridhicomputereducation@gmail.com