Refund & Cancellation Policy

Last updated: August 14, 2025

This Refund & Cancellation Policy applies to enrollments made with RLCE for classroom and online training programs.

1. Free Demo / Counselling

We recommend attending a free demo class or counselling session before enrolling to ensure the course matches your needs.

2. Cancellations (Before Course Start)

Cancellation requests received at least 48 hours before the scheduled start date: 100% refund (minus payment gateway charges, if any).
Cancellation requests received within 48 hours of the start date: 50% refund.
No-show on the start date without prior notice: No refund.

3. Refunds (After Course Start)

Classroom batches: Withdraw within the first two sessions → 50% refund. After two sessions, fees are non-refundable.
Online/self-paced: Refunds within 7 days of purchase only if less than 20% of the content has been accessed.
Workshops/bootcamps: Non-refundable after start.

4. Batch Changes & Transfers

One free batch/date transfer is allowed per enrollment, subject to seat availability. Extra transfers may attract an administrative fee.

5. Course Postponement or Cancellation by Us

If we postpone or cancel a batch, you may choose a full refund or move to the next available batch at no extra cost.

6. Refund Method & Timeline

Refunds are processed to the original payment method within 7–10 business days.
Payment gateway/transaction charges are non-refundable.
EMI/credit-card interest is handled by your bank and is non-refundable.

7. Non-Refundable Items

Registration fees, exam fees, printed materials, downloadable resources.
Completed one-to-one mentoring sessions.
Certificates already issued.

8. How to Request a Refund

Email us at ridhicomputereducation@gmail.com with your name, phone, order/enrollment ID, course name, and reason.
We may ask for details or usage logs (for online content).
Once approved, we’ll confirm and process the refund.

9. Contact

Phone: +91 9879833067, +91 9712973067
Email: ridhicomputereducation@gmail.com